A substantial monthly cushion for inbound service calls. Appointment reminder texts do not use calling minutes.
Optional AI Receptionist add-on
Your best tech should not have to crawl out of an attic to answer the phone.
Let WerkOps answer while your team keeps working. The AI Receptionist handles inbound calls 24/7 and captures the customer details, service issue, and scheduling request for your team to follow up.
A lot more talk time than it sounds like
Most small HVAC shops will not need all 450 minutes.
The included allowance equals 7.5 hours of calls every month. It is designed to give a small shop breathing room—not lure you in with a tiny allowance and immediate overages.
If an average call lasts five minutes, the included allowance covers about 90 calls.
If an average call lasts three minutes, the included allowance covers about 150 calls.
Examples are simple minute conversions. Actual usage depends on call volume and call length. Additional usage is $15 per 50 minutes.
What it handles
Keep working. The call still gets handled.
The add-on covers the moments when the phone competes with the work in front of you.
Customers can reach the shop while you are behind a furnace, in an attic, driving between jobs, or closed for the night.
It collects customer details, contact information, the service issue, and the scheduling request for your team.
It records the caller, contact information, service issue, requested time, and transcript so your team can follow up.
It can use your configured locations and available time windows while capturing a booking request for your team to confirm.
Clear scheduling boundary: inbound callers provide a scheduling request for your team to confirm. The AI does not promise that every inbound call instantly becomes a confirmed appointment.
Simple add-on pricing
Buy it only if it earns its place in your shop.
It is not bundled into a base plan and it is not required. WerkOps provides the tool; you decide whether it makes sense.
Available as an optional add-on for Pro and Business. Keep this rate while the add-on stays continuously active.
Additional usage applies only beyond the included monthly allowance. The future new-subscriber base price will be $129/month.
Questions
AI Receptionist details
Is the AI Receptionist included in a WerkOps plan?
No. It is an optional add-on for Pro and Business. If your shop does not need it, you do not have to buy it.
How much does the AI Receptionist cost?
The limited-time launch price is $79 per month. The price for future subscribers will be $129 per month. Customers who subscribe during the launch offer keep the $79 rate while the add-on remains continuously active.
How much calling time is included?
The add-on includes 450 minutes each month, equal to 7.5 hours of calls. That is about 90 five-minute calls or 150 three-minute calls. Most small HVAC shops are unlikely to use the full allowance in a typical month, although actual usage depends on call volume and length.
What happens if the shop uses all 450 minutes?
Additional usage costs $15 per 50 minutes.
Does it automatically confirm every inbound appointment?
No. On inbound calls, it captures the customer, service details, and scheduling request for the team to follow up and confirm. Separately, WerkOps appointment reminders are one-way texts that tell the customer to call the business if a change is needed.
Stop choosing between the job and the phone.
Add the AI Receptionist during signup for $79/month. If you do not need it, leave it unchecked—no pressure and no bundle.
Start Free Trial With AI Receptionist