Terms of Service

Last updated: August 26, 2026

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING WERKOPS, CLICKING "I AGREE," OR CREATING AN ACCOUNT, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.

1. Parties and Acceptance

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and WerkOps ("Company," "we," "us," or "our"), the owner and operator of the WerkOps software platform accessible at werkops.com ("Service"). By creating an account, clicking any "Agree" or "Accept" button, or otherwise using the Service, you represent that (a) you are at least 18 years old, (b) you have the legal authority to enter into a binding contract, and (c) your use of the Service complies with all applicable laws. If you are using the Service on behalf of a business entity, you represent that you have authority to bind that entity to these Terms.

2. Proprietary Software and Intellectual Property

2.1 Ownership. WerkOps and all of its components — including but not limited to the source code, object code, algorithms, databases, user interfaces, visual design, workflows, features, functionality, documentation, trade secrets, and all updates, modifications, and derivative works thereof — are the exclusive proprietary property of the Company and are protected by United States and international intellectual property laws, including copyright, trade secret, patent, and trademark law. All rights not expressly granted in these Terms are reserved by the Company.

2.2 Trademarks. "WerkOps," the WerkOps logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company. You may not use such marks without the prior written permission of the Company.

2.3 No Transfer of Ownership. Nothing in these Terms transfers any ownership interest in the Service, the underlying software, or any intellectual property to you. Your use of the Service grants you only a limited license as set forth in Section 3 below.

3. Limited License Grant

Subject to your compliance with these Terms and payment of all applicable fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business operations. This license does not include any right to: (a) sublicense, sell, resell, transfer, assign, or otherwise exploit the Service; (b) modify, translate, adapt, or create derivative works based on the Service; (c) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service; (d) access the Service to build a competitive product or service; or (e) remove, alter, or obscure any proprietary notices.

4. Prohibited Conduct

You agree that you will not, and will not permit any third party to:

Reverse engineer or copy the software. Attempt to reverse engineer, decompile, disassemble, reconstruct, translate, or otherwise derive the source code, underlying algorithms, file formats, or APIs of the Service, whether in whole or in part.
Reproduce or duplicate. Copy, reproduce, duplicate, or replicate the Service, its features, its user interface, or its underlying technology for any purpose, including to build a competing product.
Unauthorized access. Access the Service by any means other than through interfaces we provide, attempt to bypass authentication, or probe for vulnerabilities.
Scraping and harvesting. Use bots, scrapers, crawlers, or automated tools to extract data from the Service without our express written consent.
Competitive use. Use the Service, or any information or insights gained from the Service, to design, develop, or assist in the development of a competing product or service.
Data misuse. Access, collect, or use other users' data without authorization.
Distribution. Distribute, sublicense, sell, resell, transfer, or make available the Service or any portion thereof to any third party.
Interference. Introduce malicious code, interfere with the Service's infrastructure, or take any action that imposes an unreasonable load on the Service.
Misrepresentation. Impersonate any person or entity, or falsely claim an affiliation with any person or entity, including WerkOps.

Violation of this section may result in immediate account termination and may subject you to civil and/or criminal liability.

5. Beta Program Terms

5.1 Beta Access. From time to time, the Company may invite certain users to participate in a beta testing program ("Beta Program"). Access to the Beta Program is granted at the Company's sole discretion and may be revoked at any time for any reason without notice or liability.

5.2 Confidentiality. Beta users acknowledge that the Beta Program provides access to pre-release features, functionality, and information that constitute confidential and proprietary information of the Company ("Beta Confidential Information"). You agree to: (a) hold all Beta Confidential Information in strict confidence; (b) not disclose Beta Confidential Information to any third party; (c) not use Beta Confidential Information for any purpose other than evaluating and testing the Service as directed; and (d) notify the Company immediately upon discovering any unauthorized disclosure or use of Beta Confidential Information.

5.3 No Public Disclosure. Beta users may not publicly post, publish, blog, tweet, stream, record, or otherwise disclose screenshots, descriptions, reviews, or any information about pre-release features without the prior written consent of the Company.

5.4 Feedback License. If you provide any feedback, suggestions, bug reports, or ideas regarding the Service or Beta Program ("Feedback"), you hereby grant the Company a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use, reproduce, modify, create derivative works from, distribute, and otherwise exploit such Feedback for any purpose without compensation or attribution to you. You waive any moral rights you may have in such Feedback.

5.5 No Warranty for Beta. Beta features are provided "as is" and "as available" without any warranty of any kind. Beta features may be discontinued, changed, or removed at any time.

5.6 Bonus Credits. Any bonus access credits extended to beta users (such as additional subscription months for verified bug reports) are granted at the Company's sole discretion, are non-transferable, have no cash value, and may not be exchanged for a refund or credit.

6. Subscriptions and Billing

Paid plans are billed monthly as selected at signup. Subscriptions renew automatically until you cancel. You may cancel at any time and your access continues through the end of the current billing period. We do not offer refunds for partial billing periods or unused portions of a subscription term. We may change pricing with 30 days' advance notice by email. If you do not cancel before the price change takes effect, you accept the new pricing. All fees are exclusive of applicable taxes, which you are responsible for paying.

7. Your Data

You retain all ownership rights to the data, content, and information you upload or enter into the Service ("Your Data"). You grant the Company a limited, non-exclusive license to store, process, and display Your Data solely as necessary to provide the Service to you. We do not sell Your Data to third parties. Upon account termination, you have 30 days to export Your Data before it is deleted from our systems. See our Privacy Policy for full details on data handling.

7a. SMS and Text Messaging

By providing a mobile number, you consent to receive operational text messages from WerkOps or from the contractor whose account you are associated with. These include job assignments, appointment confirmations, on-the-way alerts, schedule changes, and voicemail notifications. We do not send marketing or promotional text messages. Consent is not a condition of purchase.

Message frequency varies with your job and appointment activity. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for assistance. Support is available at hello@werkops.com.

Mobile numbers collected for SMS are not sold, rented, or shared with third parties for marketing purposes. They are shared only with the messaging carrier required to deliver your messages. See our Privacy Policy for details.

Where you use the Service to message your own customers, you are the sender of record. You are responsible for obtaining and documenting their consent, for honouring opt-out requests, and for complying with the Telephone Consumer Protection Act and all applicable messaging regulations. The Company provides the delivery mechanism and consent records, not legal clearance for your campaigns.

8. Account Security

You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at hello@werkops.com of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to safeguard your credentials. Sub-user logins are subject to the same restrictions as the primary account holder, and the primary account holder is responsible for all conduct of sub-users.

9. AI-Generated Content

The Service uses artificial intelligence to assist with content generation, lead handling, and similar functions. AI-generated content is provided for informational and operational assistance purposes only. The Company makes no representations or warranties regarding the accuracy, completeness, or fitness for a particular purpose of AI-generated content. You are solely responsible for reviewing and verifying any AI-generated output before relying on it for business, legal, or technical decisions.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT ANY ERRORS WILL BE CORRECTED.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CAUSE OF ACTION ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

12. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of and access to the Service; (b) your violation of any provision of these Terms; (c) your violation of any third-party right, including any intellectual property or privacy right; or (d) any claim that Your Data caused damage to a third party.

13. Governing Law and Dispute Resolution

13.1 Governing Law. These Terms and any dispute arising from or relating to them or the Service shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

13.2 Mandatory Arbitration. EXCEPT FOR CLAIMS FOR INJUNCTIVE OR EQUITABLE RELIEF OR CLAIMS REGARDING INTELLECTUAL PROPERTY RIGHTS, ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED EXCLUSIVELY BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") UNDER ITS COMMERCIAL ARBITRATION RULES. THE ARBITRATION SHALL TAKE PLACE IN TEXAS. THE ARBITRATOR'S AWARD SHALL BE FINAL AND BINDING AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION.

13.3 Class Action Waiver. YOU AND THE COMPANY EACH AGREE THAT ANY PROCEEDINGS SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

13.4 Injunctive Relief. Notwithstanding the foregoing, the Company may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information without posting a bond or other security.

13.5 Time Limitation. Any claim arising from or related to these Terms must be brought within one (1) year after the cause of action arises, or such claim is permanently barred.

14. Termination

The Company may suspend or terminate your account and access to the Service at any time, with or without cause and with or without notice, including for any violation of these Terms. Upon termination, your license to use the Service immediately ceases. Sections 2, 4, 5.2, 5.4, 10, 11, 12, and 13 shall survive any termination of these Terms. You may cancel your account at any time from your account settings or by contacting us at hello@werkops.com. Cancellation is not retroactive and you will not receive a refund for any period already billed.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. For material changes, we will provide at least 30 days' advance notice via email to the address on your account. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically. If you do not agree to the revised Terms, you must stop using the Service and cancel your account before the effective date.

16. General Provisions

Entire Agreement. These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and the Company with respect to the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

Severability. If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force.

No Waiver. The Company's failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder without the Company's prior written consent. The Company may freely assign these Terms.

Force Majeure. The Company shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control.

17. Contact

Questions about these Terms? Contact us or email hello@werkops.com.

These Terms of Service are provided for informational purposes and do not constitute legal advice. WerkOps recommends consulting a licensed attorney to ensure these terms meet the specific legal requirements of your jurisdiction and business situation.