Visual HVAC Dispatch Board
See scheduled work and technician assignments in one place. Reassign work when emergencies or schedule changes happen.
HVAC service dispatch, without the radio chaos
HVAC Dispatch App for Faster Job Assignment and Better Customer ETAs
WerkOps gives HVAC contractors one dispatch board for assigning service calls, sharing job details with technicians, updating job status, and keeping customers informed from assignment through arrival.
No credit card required · Web access for office and field teams · Starts at $149/month
Today’s dispatch boardTeam updated
Alex R.8:00 AM – 12:00 PM
No-cool service callAssigned · Customer details attached
Jordan M.10:30 AM – 2:00 PM
System replacement estimateOn the way · Customer notified
Casey T.1:00 PM – 4:00 PM
Maintenance visitScheduled · Job history ready
Dispatch the right HVAC technician with the details they need
WerkOps is HVAC dispatch software built to keep the office, technicians, and customers working from the same job information.
Job Details in the Field
Technicians can open the customer, job address, contact information, work details, and schedule from the field experience.
Customer Status Texts
Send operational dispatch, on-the-way, and arrival updates so customers know who is coming and when to expect them.
Technician Safety Photo
When configured, customers can receive the assigned technician's name and photo before arrival.
Technician Availability
Use the shared schedule to identify open time, blocked time, and existing assignments before sending another call.
Multi-Location Dispatch
Business accounts can organize technicians and operational work by company location or branch.
Job Status and History
Keep customer details, assignment information, job notes, and the work record together instead of scattering them across texts.
Dispatch-to-Invoice Workflow
Move from assigned work to completed job and invoicing without entering the same customer and service information again.
One HVAC service dispatch workflow from call to payment
The dispatch record stays connected as the job moves through the company.
CALL
Capture the service request
Add the customer, job address, issue, urgency, and preferred time.
ASSIGN
Choose a technician
Review the schedule and place the job with the appropriate team member.
UPDATE
Keep everyone informed
The technician receives job details and the customer can receive status texts.
COMPLETE
Close and invoice
Document the completed work and continue into invoicing and payment.
HVAC scheduling and dispatch are related, but not identical
WerkOps connects both jobs without forcing one page to answer two different needs.
HVAC scheduling software
Scheduling focuses on appointment dates, time windows, team availability, calendar planning, and moving future work.
Explore HVAC scheduling softwareHVAC dispatch software
Dispatch focuses on assigning the service call, sending job details to the technician, changing status, and notifying the customer.
Try the HVAC dispatch appHVAC Dispatch App Questions
What is an HVAC dispatch app?
An HVAC dispatch app gives the office and field team one place to assign service calls, see technician schedules, share job details, update job status, and notify customers. WerkOps connects dispatch with scheduling, job records, estimates, and invoices.
Can I assign HVAC jobs to technicians from my phone?
Yes. WerkOps is available through the web on phones, tablets, and computers, so authorized team members can manage assignments without being tied to an office computer.
Does WerkOps send customers technician ETA updates?
WerkOps supports operational customer text notifications when a technician is dispatched, on the way, and arriving. A technician safety photo and name can also be included when configured.
Can dispatchers manage multiple HVAC locations?
Yes. WerkOps Business supports multiple company locations so schedules, technicians, and operational records can be organized by branch or service location.
Can a dispatched job become an invoice?
Yes. The completed job stays connected to the customer and work record, allowing the office to continue the workflow into invoicing and payment without rebuilding the job in a separate system.
Replace dispatch texts, calls, and loose notes with one workflow
Give the office a clear dispatch board, give technicians the job details, and give customers useful arrival updates.
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